Return Policy

We will happily receive your returned good should they be defective within the warranty period of 12 months from the date of purchase.

Consumer Law

We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange for the same goods if an item has a major problem.

This is when the item:

• has a problem that would have stopped someone from buying the item if they had known about it

• is unsafe

• is significantly different from the sample or description

• doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

Alternatively, you can choose to keep the item and we will compensate you for any drop in value (partial refund). If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement. Please keep your proof of purchase e.g. your receipt.